![](https://www.northernrailway.co.uk/sites/default/files/styles/hero_banner_desktop/public/2022-01/shutterstock_763477546.png?itok=uPk6aUei)
Trains from Teesside Airport
to Chepstow
Book your tickets
Station Message
Tees-side Airport station is closed until further notice due to urgent repairs to the railway.
Teesside Airport facilities
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Ticket office
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Ticket Office
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
None available
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up/Drop Off in station turning circle.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Customer Help Points
Platform 1
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Ticket gates
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
- Category B Station
At the station there is a ramped access to the DAR bound platform and stepped access to the MBR bound platform.via a stepped footbridge (28 steps)
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Chepstow facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
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Penalty FaresTrain Operator: AW
Url: https://tfwrail.wales/policies-and-reports/revenue-protection-policy
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
Caf├й
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
The rail replacement bus stop is in the station car park.
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CCTV
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Toilets
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
Available
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Operator Name
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDepartureScreens
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Customer Help Points
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Ticket gates
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Parking
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Car Park 1
Notes
Operator Name: Transport for Wales
Name: Chepstow Station Car Park
Spaces: 11
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24h -
Car Park 2
Notes
Operator Name: Monmouthshire County Council
Name: Chepstow Station - Monmouthshire County Council Station Road Car Park
Spaces: 55
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: NoWebsite
https://www.monmouthshire.gov.uk/car-parks/parking/Opening Times
Mon-Sun 24h
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
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Ramp For Train Access
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Accessible Taxis
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Nearest stations with more facilitiesLydneySevern Tunnel Junction
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Accessible toilets
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Step Free Access
Category B3.
Step free access is available to Platform 1 (to Gloucester). Platform 2 (for Newport) is only accessible via a footbridge.
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Ticket Gates
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Impaired Mobility Set Down
Set down and pick up outside the station entrance.
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